Managing the Online Culture Clash

Business Meeting

There is a real clash of cultures in our society, as Digital Skills become ever more vital for day to day living and business growth.  The younger generation, raised with computers, have an intuitive grasp of rapidly-changing online tools. The older generation, who have watched the extraordinary rise of the internet over the past 20…

Read More

Why write a business plan? Mapping the new world.

Mapping the New World

“Fail to Plan, Plan to Fail”.  Advice that seems too slick and irrelevant when you are planning a new business.  The excitement of your idea is overwhelming, you know you’ve hit a winner, so why get bogged down in writing a plan?  Small businesses are reactive and cutting edge, aren’t they – and no-one knows…

Read More

Time for SMEs to Shine Online

Go On UK

It’s almost a year since consultants Booz & Company reported that “only one third of small and medium-sized companies in the UK have a digital presence and only 14% sell their products and services online, missing out on the potential for billions of pounds more revenue”.  The recovery is in the hands of small business,…

Read More

5 steps to simple, effective customer service

Small businesses have to do it all, and getting the balance right is one of the biggest challenges entrepreneurs can face.  Developing your product or service, building awareness, networking or establishing a physical presence, delivering the goods, making sure the numbers add up, managing a growing business, supervising staff…… Customer service just adds to the…

Read More

Opening Pandora’s Box: legal risks on the SE/CE curve

Scales of justice

Potentially the most serious risk for any business is communicating the wrong things over the wrong medium. Lengthy court actions can be won or lost over communication error.  With social media opening communication up across the online space, and the lines between personal and business matters being increasingly blurred, companies need to take real care.…

Read More

Account-Ants Business Support Day 11 May

Galia Digital is delighted to be involved in the Account-Ants Business Support Day on 11th May at Hall Garth Hotel. Come along early – Galia Digital will be presenting at 10.30, giving some hint and tips for getting to grips with your Digital Footprint.

Read More

Social Media challenges for a Growing Business

Telephones and Social Media

Many of the businesses we deal with are owner-managed, and the responsibility for business communication falls to one person at the top of the organisation.  But what happens as the business grows?  It’s time to think about how social media and email communication is managed in the workplace, so that employees know where they stand…

Read More

Budget over: What now for small businesses?

The 2013 budget is over and done, and now the analysis and discussion begins.  But what were the key points for business, and where do we go from here?  Two key things for small business were the Employment Allowance and the announcement of £3billion infrastructure spending.  The Chancellor’s measures have been broadly welcomed by business…

Read More