North East Expo 2013 – 17th April

By Kate Baucherel | April 11, 2013

Looking forward to meeting old friends and new at Newcastle Falcons for the North East Expo 2013.  There’s a great range of seminars and sessions, and networking opportunities at every turn.

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Budget over: What now for small businesses?

By Kate Baucherel | March 21, 2013

The 2013 budget is over and done, and now the analysis and discussion begins.  But what were the key points for business, and where do we go from here?  Two key things for small business were the Employment Allowance and the announcement of £3billion infrastructure spending.  The Chancellor’s measures have been broadly welcomed by business…

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Budget wishlist: “Speculate to accumulate”

By Kate Baucherel | March 20, 2013

In a few hours this will be a done deal, over for another year.  But it’s worth reflecting on what we at Galia Digital would like to see in the 2013 budget.  Top of the list: infrastructure projects, so B2B work filters down the supply chain and consumers have jobs and money to spend. Both…

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Why SMEs still value paid advertising – whatever eBay says

By Kate Baucherel | March 15, 2013
Paid Search

eBay put the cat among the pigeons last week when they published academic research on the effectiveness of paid advertising for their brand. Their results showed that “brand-keyword ads have no short-term benefits……resulting in average returns that are negative”.  By pulling their Google paid ads and analysing ‘before and after’ traffic, they concluded that organic…

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Word of Mouth in the 21st Century

By Kate Baucherel | February 19, 2013

“I get all my business by word of mouth” says our builder.  That’s great – but what does ‘Word of Mouth’ mean these days?  In 2004, Kate Fox wrote “The mobile phone has… become the modern equivalent of the garden fence or the village green” (1).  Nine years on, the internet is where we do…

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#hmvxfactorfirings – a Social Media lesson

By Kate Baucherel | February 1, 2013

The Twitterverse was treated to a great cautionary tale yesterday when HMV employees ‘hijacked’ the firm’s Twitter account and ‘live tweeted’ from the HR department where 60 staff were being relieved of their jobs.  It’s easy to think that this was simply irresponsible behaviour, hitting out at administrators for personal reasons, but the lessons go…

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Blogging: Time to get started!

By Kate Baucherel | January 29, 2013

Research by Hubspot late last year revealed that B2B companies that blog only once or twice a month generate 70% more leads than those that don’t blog at all.  The statistics for more active bloggers are even more startling (check out the whole article for details).  So what are you waiting for?  A little can go a…

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MX5 Parts: A social media case study

By Kate Baucherel | January 29, 2013

This article was originally published in September 2012, and is updated and reproduced here by permission of Divario. MX5 Parts, a subsidiary of Scimitar International, is Europe’s largest provider of parts and accessories for the Mazda MX-5, Miata and Eunos Roadster motor vehicles.  As fellow owners, MX5 Parts is a very active sponsor and supporter…

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What would YOU print in 3D?

By Kate Baucherel | January 21, 2013

If you could print anything in 3D, what would it be?  It sounds like something out of sci-fi, but 3D printing is here to stay, and one day you may have the technology in your own home.  Nokia have just unveiled plans to allow users to print their own mobile phone cases – the first…

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Top SEO sins for small businesses to avoid

By Kate Baucherel | January 18, 2013
SEO

There are many articles on the web that give you good advice about Search Engine Optimisation – ensuring that your website has every chance of ranking well in search engine (mostly Google’s) results. Yet we still see small business websites that employ poor or even ‘black hat’ techniques in an attempt to rank above their competitors.  So,…

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