Do I own my website?

One of the commonest questions from small businesses venturing onto the internet for the first time is “Will I own my website?”.  The answer’s complicated and depends on how you have set up your site and who’s built it – but the question is pretty complicated too.  What do you mean by ‘own’ your site?…

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Word of Mouth in the 21st Century

“I get all my business by word of mouth” says our builder.  That’s great – but what does ‘Word of Mouth’ mean these days?  In 2004, Kate Fox wrote “The mobile phone has… become the modern equivalent of the garden fence or the village green” (1).  Nine years on, the internet is where we do…

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