Storming: Managing a community crisis

We come across the same concern again and again from organisations: will investment in online communities take us out of our control comfort zone. It often comes up when we are discussing the Ambix system and how this powerful intranet can help a membership organisation or business community to add value for their members and…

Read More

The five keys to building a strong online community

Build it and they will come? Such a common mistake. We’ve met many organisations who started out installing a free community tool and waiting for the crowds to join them. When only a few people engage, the excuses pile up: there are too many networks already; our members don’t want/need a community. More often than…

Read More

When they come, build it | Community Strategy | Ambix

Why a community strategy matters. There are powerful tools all around us for digital engagement. As society moves closer to being ‘Digital by Default’, there is sometimes an unseemly rush to keep up, without measured thinking being applied. There is a danger that decision makers express their digital needs in archaic terms (or misuse new…

Read More

Unlocking knowledge with your social intranet

Why should you even consider a social intranet in your organisation? Surely the world doesn’t change just because there’s a new way of communicating? This is an attitude that reflects the uneven digital skills in our society, and ignores the fact that a new medium can deliver new benefits. A social intranet isn’t just about…

Read More

Karate Community Packs a Punch Online

In a paper published in July this year, “Structural differences between open and direct communication in an online community”, the authors present the results of seven years’ study into the differences in one-to-one (messaging) and many-to-many (forum) communication in a population of over 35,000 users. Their results match our experience of the development of online…

Read More

Why CEO participation makes your community perform

You’ve made the decision and taken the plunge, you’ve invested in a good quality online platform for your organisation’s members. There’s some dedicated junior resource on your team to manage the community, and active users are climbing every day. As CEO, your work here is done! Or is it?

Read More

Social media: distracted by shiny objects? You’re not alone!

Anyone who uses social media on a regular basis will already know the pitfalls and distractions that come from spending time on Twitter or Facebook. One moment you’re updating your company page or checking on a business hour, and without knowing it you find yourself ten minutes later sharing a video of baby pandas, or…

Read More

Online communities: greater than the sum of their parts

We hear a lot of reasons why people consider establishing online communities for their organisation’s members.  Communication is of course number one, collaboration is often mentioned, supply chains are important, and there is a worthy feeling across the market that it’s important to keep up with the latest developments in technology.

Read More

Enjoy the sunshine with #placetoplacenetworking

The JDrew Creations team are basking in the sunshine on the warmest day of the year, and reflecting on the British desire to make the most of the sun when it shines. We may have a reputation for going lobster-pink at the drop of a sunshade, but an unpredictable island weather system means we have…

Read More