Storming: Managing a community crisis

We come across the same concern again and again from organisations: will investment in online communities take us out of our control comfort zone. It often comes up when we are discussing the Ambix system and how this powerful intranet can help a membership organisation or business community to add value for their members and…

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Why CEO participation makes your community perform

You’ve made the decision and taken the plunge, you’ve invested in a good quality online platform for your organisation’s members. There’s some dedicated junior resource on your team to manage the community, and active users are climbing every day. As CEO, your work here is done! Or is it?

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