Storming: Managing a community crisis

We come across the same concern again and again from organisations: will investment in online communities take us out of our control comfort zone. It often comes up when we are discussing the Ambix system and how this powerful intranet can help a membership organisation or business community to add value for their members and […]

The five keys to building a strong online community

Build it and they will come? Such a common mistake. We’ve met many organisations who started out installing a free community tool and waiting for the crowds to join them. When only a few people engage, the excuses pile up: there are too many networks already; our members don’t want/need a community. More often than […]

When they come, build it | Community Strategy | Ambix

Why a community strategy matters. There are powerful tools all around us for digital engagement. As society moves closer to being ‘Digital by Default’, there is sometimes an unseemly rush to keep up, without measured thinking being applied. There is a danger that decision makers express their digital needs in archaic terms (or misuse new […]

The Goldilocks Intranet | Ambix for Non-Profits

Are you struggling to find the right balance of online networking for your non-profit? As the world moves inexorably towards Digital by Default, there’s a good infrastructure of digital tools for most applications, but a dearth of options for business networks, membership organisations, alumni engagement, and non-profit communities. Introducing the Goldilocks Intranet: Getting the balance […]

Unlocking knowledge with your social intranet

Why should you even consider a social intranet in your organisation? Surely the world doesn’t change just because there’s a new way of communicating? This is an attitude that reflects the uneven digital skills in our society, and ignores the fact that a new medium can deliver new benefits. A social intranet isn’t just about […]

Karate Community Packs a Punch Online

In a paper published in July this year, “Structural differences between open and direct communication in an online community”, the authors present the results of seven years’ study into the differences in one-to-one (messaging) and many-to-many (forum) communication in a population of over 35,000 users. Their results match our experience of the development of online […]