Unlocking knowledge with your social intranet

Why should you even consider a social intranet in your organisation? Surely the world doesn’t change just because there’s a new way of communicating? This is an attitude that reflects the uneven digital skills in our society, and ignores the fact that a new medium can deliver new benefits. A social intranet isn’t just about […]

Karate Community Packs a Punch Online

In a paper published in July this year, “Structural differences between open and direct communication in an online community”, the authors present the results of seven years’ study into the differences in one-to-one (messaging) and many-to-many (forum) communication in a population of over 35,000 users. Their results match our experience of the development of online […]

Using Google+ as your personal intranet

I have to own up to an embarrassing fact. Despite working with social media for years, training and writing about SME online strategy, I’ve never quite managed to use Google+ myself to best effect. It’s slowly gained traction, but posting to G+ is often an afterthought. In my line of work, I’m far more comfortable […]

Adding value for your members

“Build it and people will come”. Well, not really. 25 years ago when the world wide web was born, a website was a novelty and everyone wanted to be part of it. When Compuserve was the only place to go for mail and forums, people came. Now, with the proliferation of social media, people either […]